https://www.jacotugno.com/home daily 1.0 2025-04-22 https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/587db0a3-0859-4296-adf2-54cf6eee8222/JaCotugno.png Home https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633296632751-IGKHXGYNSOFVA7GURN5H/KinView_FinalProject_PortfolioPrep23.jpg Home https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633320045641-4HQF66SWI5G63PNF15TV/GalleryTile.png Home https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633352340331-YKUHI3B9A7IYY8P5Z356/me.png Home https://www.jacotugno.com/about daily 0.75 2025-04-22 https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/9cab6034-c7de-49e9-8986-4e0df6b56703/aragonai-e54ef4a8-9741-440e-beac-a98e5d52a712.jpg About - About me I am a multidisciplinary designer specializing in user experience design and product strategy. I am both a principal designer and someone who can lead a team. I believe that effective design leaders should be actively connected to the work through hands-on involvement. My inquisitive nature, love for aesthetics, and attention to detail are reinforced when working to balance the needs of users with business goals of clients. Outside of work you will find me cooking, reading, sitting on a beach, and enjoying bike rides with my husband and two children. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1632956514544-Y7EO4S87K7MP9NCQOETS/MLB_small.png About https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1632956557648-BIZGFALIQQ84E7M25RDS/census_logo_Small.png About - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1632964297044-GA4JF4E2WA3YUSQF0NJJ/PAG_small.png About - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1632963889441-IQHQGPTH40GJV6CKOQUQ/WW1_b_small.png About - Make it stand out Whatever it is, the way you tell your story online can make all the difference. 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https://www.jacotugno.com/casestudies/ww1 monthly 0.5 2021-10-04 https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633211856114-RPW7HYRUWEL1H7EX3YL3/WW1_Intro.png Case Studies - WWI Memorial Visitor Guide - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633217011835-PKLFE0DUJ3TZSW0MEPXB/DSC_7433.jpg Case Studies - WWI Memorial Visitor Guide Since visitors to various sites often have a brochure to orient and guide them through a space, the creative paradigm for the WWI Visitor Guide app was to take that concept digital and provide an enhanced experience for those who visit. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633217079223-UYO1TP3L03PH2DNHLGG1/DSC_7693.jpg Case Studies - WWI Memorial Visitor Guide The app not only guides visitors around the memorial, but it also provides additional content and context through the use of text, photos, audio, video and augmented reality features. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633214890605-ZVN3SR7D1A7BV72IGRAM/WW1_Wireframes.png Case Studies - WWI Memorial Visitor Guide https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633129271673-K58BVZKJZJ6MJCM5KI3H/WW1_DesignSystem.png Case Studies - WWI Memorial Visitor Guide The design system I developed for the app to ensure consistency across the entire experience. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633214965848-Q4YQBOUPMQTY1JPHSWRN/WW1_Mockups.png Case Studies - WWI Memorial Visitor Guide - Make it stand out One of the main features of the memorial, a 58’ long, high-relief brass sculpture, won’t be installed until 2024. The above wireframes show one of the app’s AR features, which allows visitors to cast a 3D model of the sculpture on the wall where it will reside to get a sense of how it will eventually look. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633217548088-U076LCRC1E4QJYMO5JNJ/WW1_Launch.png Case Studies - WWI Memorial Visitor Guide - Launch On April 16, 2021, the World War I Centennial Commission celebrated the Inaugural Raising of the Flag over the newly constructed National World War I Memorial site in Washington, DC. The visitor guide app was also launched that day to coincide with the special event, and the public’s access to the memorial starting the following day. https://www.jacotugno.com/casestudies/styir monthly 0.5 2021-10-04 https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633290508720-XTKZCS6YULKKFAS2QVEZ/YIRIntro_small.png Case Studies - DHS S&T Year in Review - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633281084335-H3B1YEM3TIF9X6Z1TLSW/Personas.png Case Studies - DHS S&T Year in Review - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633283288337-0V2VEJQDG50KWBJPE8DV/YIR_Sitemap-01.png Case Studies - DHS S&T Year in Review - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633288312402-FJ7W2YKQ8K7NCN0HWPBF/Hi-FiNav.png Case Studies - DHS S&T Year in Review - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633287286794-3UM0MHVMKR15EAIP2ZM9/YIRWireframe.png Case Studies - DHS S&T Year in Review - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633287765224-6UT7VED9UB9K8G2OVC79/YIR_Design.png Case Studies - DHS S&T Year in Review - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/d39319b7-fd0d-4484-8b39-33becb6a181a/02_YIR_SS.png Case Studies - DHS S&T Year in Review https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/4e8a8bce-2a0c-45f7-a95b-6b3f734e4b74/03_YIR_SS.png Case Studies - DHS S&T Year in Review https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/20f47510-9ec9-4c96-a76d-7cc9749ee78d/01_YIR_SS.png Case Studies - DHS S&T Year in Review https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/e45f6e51-d463-4ceb-bac4-abe0dd7e73e7/04_YIR_SS.png Case Studies - DHS S&T Year in Review https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/68d3035c-04b6-4100-a32b-3e59199fb96c/05_YIR_SS.png Case Studies - DHS S&T Year in Review https://www.jacotugno.com/casestudies/goblin monthly 0.5 2021-10-04 https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633223330409-38NO4PZ3LHDS8EH7W9NN/GoblinLogo.png Case Studies - Goblin - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633222950976-OOL8FCE0C2I32MOGBW9T/Usecase1.png Case Studies - Goblin - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633223456353-X3YN4RF3V7WWW7JM3QQ8/Usecase2.png Case Studies - Goblin - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/c51d24e3-2004-4b82-a4c1-3c5c05e8cf9e/01_Log+In.png Case Studies - Goblin https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/bdc2269c-91a9-4a85-b923-72cb25e2b5a4/02_Log+In+%E2%80%93+Forgot+Password.png Case Studies - Goblin https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/591d2351-177a-4798-88ca-98cc5bbdfba0/03_Client+Report+Page_Sorting.png Case Studies - Goblin https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/008f15ef-d784-4d19-8e94-d0ad042ae23e/04_Client+Report+Page_Sorting_ReportDetail.png Case Studies - Goblin https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/98734e92-e520-4b9a-98cd-5bae0c860d1a/05_Client+Report+Page_NoSorting.png Case Studies - Goblin https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/f97fca4e-153b-4cd0-94df-ed97f13018fc/06_Client+Report+Page_NoSorting_ReportDetail.png Case Studies - Goblin https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/50dc0779-e1b6-4430-9e88-5f9b33c7b86e/07_About+Us.png Case Studies - Goblin https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1c065549-f381-4517-9ac2-44d010c50b1b/08_Support.png Case Studies - Goblin https://www.jacotugno.com/casestudies/tracker monthly 0.5 2021-10-04 https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633183117107-D8H2LFQ29AWI88192TYS/CSPortal-Logo-final.png Case Studies - COD Services Tracker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633181916478-V54BY2Y1PGZ8E8N858NV/ScreenGrabs_Page_06.jpg Case Studies - COD Services Tracker Screen shot of the old public release/editorial portal. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633182050491-L5RGZHWEQ0O7T7FJ6B6F/ScreenGrabs_Page_12.jpg Case Studies - COD Services Tracker Screen shot of the old Visual Communications portal. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633185178368-RZYVHI1WG7LFN53MEU6W/CST_Flows.png Case Studies - COD Services Tracker - Make it stand out Here are some examples of the process flows we developed for each service offering. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633183923728-0V78MGSXPWRE1QYCU2IS/Services.png Case Studies - COD Services Tracker - Process Flows Our team worked closely with COD to develop a consolidated list of 20 service offerings. We then built out workflows for each service - identifying all possible pathways a service request could take based on the customer’s needs and COD's processes and procedures. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633205434485-PSGHYHVUT0N5GAAY3S8K/CST_Wireframe.png Case Studies - COD Services Tracker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633204693835-E3FUJGBBH3ITKMY0HZ1M/Report.jpg Case Studies - COD Services Tracker - Intake We architected a new question-based intake framework with an emphasis on simplicity, improving customer transparency, and gathering all required information from the submitter. The question format also helped define the workflow on the back-end based on the users answers. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633206097266-8QM7WVK7RRAL94JQ3THC/CST_PriorityUpdates.jpg Case Studies - COD Services Tracker - User Testing Once a prototype was developed by the design and development team, we utilized task scenarios to test the usability of the system with users. We tested across the three main facets - service request submissions, task management/assigning, and the user dashboard. Testing revealed some confusion around labeling and consistency issues with use of color and button placements, input fields lacking enough space and unclear directions. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/58f2667b-cfe8-43f8-9ae3-61224e12902e/01_Submitter_Dashboard_Action_crop.png Case Studies - COD Services Tracker https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/732454d9-4814-45a8-8f26-df2ce8d6fe23/02_Submitter_Dashboard_Open.png Case Studies - COD Services Tracker https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/3b846388-a177-4330-8328-c8dd1d20c4d7/03_NewRequest_Select.png Case Studies - COD Services Tracker https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/7a1acaf9-7836-4a9a-8674-efa630549813/04_NewRequest_Form.png Case Studies - COD Services Tracker https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/b799b315-1912-4e56-8d45-f0c763066848/06_TaskAssigner.png Case Studies - COD Services Tracker https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/316a3fdf-91b6-498f-8362-7d38a837ca5c/08_RequestInfo.png Case Studies - COD Services Tracker https://www.jacotugno.com/casestudies/kinview monthly 0.5 2021-10-04 https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633229739165-I1VF119P8PTAZXC69SA7/KinView.png Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633226804719-32Q17ZY7K7CMAJXPM67C/KinView_FinalProject_PortfolioPrep7.jpg Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633227122549-AI8AIUSMCS4N27YZSDWN/KinView_interview.png Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633226747336-KDYHG2GH8SMN1GK9COLS/KinView_FinalProject_PortfolioPrep5.jpg Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633226774019-A9GEN80PL77P1FQAE974/KinView_FinalProject_PortfolioPrep6.jpg Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633227406951-3JVOSNBK92TLCJVYM5PW/KinView_FinalProject_PortfolioPrep9.jpg Case Studies - KinView https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633227752013-EU6VLC4JU2R6MT6NS61V/FamilyIcon.png Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633227872379-EANWC6700TCSRA4B2V2U/KinView_FinalProject_PortfolioPrep13.jpg Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633227843390-9MC4791V317S88OD1YX3/KinView_FinalProject_PortfolioPrep12.jpg Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633228273929-E3P0A8L9HU328MBBHS8K/KinView_FinalProject_PortfolioPrep17.jpg Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633228297774-X7187JVFPUNK3L8YPUFE/KinView_FinalProject_PortfolioPrep18.jpg Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633228581140-4ZGAAXIMJKGK72LGO3FZ/KinView_FinalProject_PortfolioPrep22.jpg Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633228725080-M4ZPAQ6RHN54DTS7NZT6/KinView_FinalProject_PortfolioPrep24.jpg Case Studies - KinView - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633229920924-DJ05NC6BIRIO0WL4HSX0/KinView_FinalProject_PortfolioPrep27b.jpg Case Studies - KinView - Make it stand out Previous usability testing revealed confusion with the labels in the Calendar Sync settings. With calendar syncing being a integral part of this product, updates were made to the labels to provide clarification around importing and exporting data to calendars. https://images.squarespace-cdn.com/content/v1/61549acde1f8274f6e26ae67/1633229895030-KV906S107R5XZ280JYOU/KinView_FinalProject_PortfolioPrep26b.jpg Case Studies - KinView - Make it stand out By separating the Daily View feature from the list of today’s events/to-dos, the information is less cluttered and can be viewed quickly and easily. The new Daily View screen is now the welcome screen the greets the user after sign in, giving them a quick glimpse of how full their family’s day is.